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Fully Customizable Notifications in Services
We're excited to announce that Services (Currently in Private Beta) now supports completely customizable email and in-app notifications — giving you greater control over how and when your customers and team members are informed throughout the booking journey.
我们很高兴宣布,Services(当前处于Private Beta)现在支持完全可定制的email和in-app notifications——让你在整个booking journey中对如何以及何时通知customers和team members获得更大控制。
🔧 What's New
Six Notification Triggers Available: Configure notifications for key moments in the service appointment lifecycle:
六个通知触发器可用:为service appointment lifecycle中的关键时刻配置notifications:
- Appointment Booked (Unconfirmed): Triggered when a customer books with the unconfirmed appointment status.
- Appointment Booked (Confirmed): Sent when the appointment is auto-confirmed or manually approved.
- Cancellation: Triggered when a booking is canceled.
- Reschedule: Sent when a booking is rescheduled to a different time.
- Reminder: Set up pre-appointment reminders to reduce no-shows.
- Follow-Up: Send post-appointment follow-ups to engage customers or request feedback.
- Appointment Booked (Unconfirmed):当customer以unconfirmed appointment status预订时触发。
- Appointment Booked (Confirmed):当appointment auto-confirmed或manually approved时发送。
- Cancellation:当booking被canceled时触发。
- Reschedule:当booking被rescheduled到不同时间时发送。
- Reminder:设置pre-appointment reminders以减少no-shows。
- Follow-Up:发送post-appointment follow-ups以engage customers或request feedback。