Enable Image Attachments in Review Requests

We’ve introduced the ability for users to attach images when sending review requests, enhancing personalisation and engagement—especially for field service teams who wish to share real, job-specific visuals.

我们新增了在发送 review requests 时可附加 images 的功能，提升个性化与互动性。此功能对希望分享真实工作现场照片的 field service teams 尤其有帮助。

🧩 What’s New

Manual Image Uploads:

Users can now manually attach images when sending review requests. This enables them to include relevant visuals such as before-and-after job photos or service snapshots to add authenticity and context.

用户现在可在发送 review requests 时手动附加 images，以加入相关视觉内容，例如 before-and-after job photos 或 service snapshots，为请求增添真实感与情境说明。

Supported Channels:

• SMS
• Email

Note: Image attachment support in Mobile App (iOS & Android) is Coming soon

• 短信（SMS）
• 电子邮件（Email）

注意： Image attachment 功能即将登陆 Mobile App（iOS 与 Android）。

💡 Why This Matters

Previously, review requests supported only one static image (usually a logo) via MMS. With this update, users can now dynamically upload and send images at the time of the request—no longer limited to pre-set branding assets.

以往 review requests 仅能通过 MMS 支持一张静态图片（通常为 logo）。此更新后，用户可在发送请求时动态上传并发送 images，不再受限于预设的品牌素材。

This enhancement allows businesses to:

• Personalise outreach with real-time, contextual visuals