Humans are, by nature, social animals, we love interacting with others and feeling like we belong. Communities allow you to create an online space for you and your audience to create bonds, develop loyalty and brand awareness, and promote a sense of belonging.

人类天生就是社会动物，我们喜欢与他人互动并感到自己有归属感。Communities可以为你和你的顾客创建一个在线空间，以建立联系、培养忠诚度和品牌知名度，并提升归属感。

How Communities Benefit You

Communities have many benefits including:

• They allow you to turn regular people into brand advocates who can expand your business to untapped markets.
• You can find constant feedback and requests directly from your clients, giving you the best way to improve your business.
• You gain real-time data on your customers' priorities, needs, and wants, as well as a clearer view of who they are and their profile.

Communities有很多好处，包括：

• 它们可以让您将普通人转变为品牌拥护者，从而将您的业务扩展到尚未开发的市场。
• 您可以直接从客户那里获得持续的反馈和请求，从而为您提供改善业务的最佳方法。
• 您可以获得有关客户的优先事项、需求和愿望的实时数据，以及更清晰地了解他们是谁以及他们的个人资料。

Navigating the Communities tab in the CRM

Inside the Memberships section of your system, you can find your Communities, clicking on it will take you to your Groups by default.

在系统的“Memberships”中，你可以找到“社群”板块，点击后默认会进入你的“Communities”页面。

By hovering over it, you can see the two options: Groups and Settings.

将鼠标悬停在上面，你会看到两个选项：“Groups”和“Settings”。

Groups